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The sales training program that solves the #1 problem sales reps face – receptivity 

Customer Service Reps Are Hesitant To Sell

A high percentage of reps and managers believe that selling focuses on manipulating the customer.

The result – frustrated team members, customers that are kept in the dark, and missed opportunities.

5x
Info increase in the last decade
120%
Receptivity decrease in the last 3 years
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Our Approach is Different 

Sales organizations don’t have a sales problem, they have a buyer receptivity problem.  

To drive buyer engagement and influence decisions, sellers need to redefine their role, adopt a new mindset, adjust their process, and develop new skills.

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Sales Tools That Simplify Today’s Complex Sales Challenges

Each member of your team has unique goals, we are here to help them:

1

Grow their accounts

2

Shift from selling a product or service to selling a solution

3

Win competitive opportunities

What is Defend?

Other-Centered selling is simply about a shift from “selling” to determining how to serve customers through each stage of the consultative process. When the customer’s needs are understood, embraced, and addressed, barriers are eliminated and buying becomes easier.

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Which roles do we serve?

We help your team shift focus to the customer. In turn, accelerating change and driving results.

Learning this radical customer-centric process is simple, but not easy, but the payoff is clear. Other-Centered Sellers outperform their peers by an average of 44%.

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What Makes OCS Different?

Change is hard – we make it easier by taking a radically different approach.

Receptivity

Your values and philosophy drive your process, how you sell, and ultimately the tools you offer. It also determines if you remain an outsider or move to trusted partner status.  

 We begin by redefining the role and instilling the truths that drive influence and remove the biggest barrier to selling - buyer resistance.

Which roles do we serve?

ASLAN provides B2B sales training programs for:

Sales Representatives

Account Managers 

Inside Sales

Sales Leaders

Sales engineers

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“The customer’s willingness to listen is more important than your ability to communicate.” 

What Sales Training Formats Are Available? 

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Onsite

Classroom delivery is an immersive training experience where hands-on learning is the name of the game. Role plays, group discussions, and interactive activities help reps shift their mindset and accelerate change.

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Virtual

Working with a remote salesforce? Virtual training is delivered with a live ASLAN instructor, where participants get the same classroom experience even if they are operating globally.

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On-Demand Learning 

Looking for a self-paced sales training option? We offer extensive On Demand Learning modules that package all of our instructor’s knowledge into an easy-to-follow format for a variety of sales positions.

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Train the Trainer

Already have internal resources in place? Our content can be packaged, and with our three-cycle certification process, your training team will be equipped to coach and drive change. 

What are the Benefits of our Sales Training Program?

15 %

Increase in rep performance

16 %

Average increase in rep performance

4

It’s simple. 68 behaviors. We have simplified it to 4

4 %

Live better. Sell better

ASLAN Resources

Before you go, here are some resources to help you investigate our ideas and approach.

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