Know who to approach and how to get there.
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Learn how to address the 18 unique challenges of selling over the phone.
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The key to success in today's market is to resist the role of relationship manager and take the lead.
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The aggressive “hunter” skills that serve them well when facing the challenges of getting in the door of a cold prospect are sometimes counterproductive when selling a solution.
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To move to the next level and learn to sell a holistic solution to the people who are determining the strategy, requires change.
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A high percentage of reps and managers believe that selling focuses on manipulating the customer and service is about helping the customer. Here lies the problem and the hidden solution to motivating your CSRs to sell.
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It’s just too easy for the rep to get in the back seat and let the customer drive. The problem is the customer doesn’t know where they are going, the call is inefficient, and ultimately a limited solution is prescribed.
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This program will transform the way your reps approach selling in an outbound environment and ensure they develop the 18 unique competencies of selling over the phone.
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