SALES TRAINING PROGRAMS
Elevating Sellers Into Trusted Partners
Explore our role-specific programs that equip your team to connect faster, build trust, and grow the accounts that matter most.
Other-Centered® Selling (OCS)
Reps learn how to engage unreceptive buyers, uncover real needs, use Word Pictures to build value, and move the conversation forward without pressure.
Catalyst™
Sales managers get a coaching framework that is easy to adopt and drives performance. Focuses on development, not just inspection
QuadCoaching™
A sales coaching program that helps managers prioritize the right reps, tailor their approach, and build trust through focused conversations.
Access™
Prospecting becomes less about pushing and more about earning access. Reps learn how to shift mindsets, refine messaging, and confidently reach decision-makers.
Strategic Account Management
Drive deeper engagement and long-term growth with key accounts. Reps learn how to earn trusted advisor status, expand relationships, and protect revenue—without being pushy or reactive.
Defend™
Protect margin without damaging relationships. Reps learn how to neutralize pressure, align with the customer’s priorities, and guide negotiations with confidence and clarity.
OCS for Contact Centers
Reps learn how to quickly increase receptivity, shift from reactive to proactive, and connect with customers in a way that drives loyalty, retention, and revenue—call after call.
Virtual Selling Skills
Master remote selling with structure and confidence. Reps learn to boost receptivity in virtual discovery, deliver engaging digital presentations, and manage online meetings; driving win rates, account growth, and loyalty without an in-person visit.
Experience+™
Turn service reps into loyalty builders. Teams learn how to defuse tension, build trust fast, and uncover hidden opportunities to serve, so every conversation becomes a chance to grow the relationship.