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Ep. 228 Enablement That Works: Insights From an Expert

Welcome to Sales with ASLAN, a podcast aimed to equip and encourage anyone in the world of sales. 

In this episode, Tom and Tab sit down with Sheevaun Thatcher, VP of Enablement at Demandbase, to unpack her unconventional career path and the bold strategies redefining sales enablement. From innovative demo techniques to a five-question framework that filters out noise, Sheevaun shares how she drives performance by aligning enablement with revenue impact.

Watch the 48-minute episode below:


 

 From Jungle Gym to Strategic Leader

Sheevaun's career isn’t a straight line, and that’s precisely what makes her approach so compelling. She’s seen sales from every angle, from technical development to pre-sales engineering to enablement leadership at companies like Salesforce and Demandbase.

“It’s not a ladder, it’s a jungle gym. Every role taught me how to listen differently, which is essential in enablement.” 

-Sheevaun Thatcher 

Her innovative demo methodology,  starting with the final product and working backward, is a prime example of understanding buyer perspective, a key ASLAN principle. Great sellers begin by aligning with what matters most to the customer. 


The Five Questions That Cut Through the Noise

To manage the chaos of enablement requests, Sheevaun introduced a framework grounded in strategic intent:

  1. How does this align with our GTM strategy?

  2. How does it rank among current priorities?

  3. How will we measure success?

  4. What specific action should result?

  5. What’s the urgency?

“It helps us say ‘no’ without being seen as unhelpful. It’s about service and focus.”

-Sheevaun Thatcher 

At ASLAN we have seen firsthand the benefit of sales leaders coaching through clarity. When teams understand how to align their activities with outcomes, they stop spinning their wheels and start delivering results.


AI Isn’t the Future, It’s the Present

Sheevaun admits she’s in the “disillusionment trough” of AI hype, but sees huge promise in what’s ahead. Personalized, real-time enablement powered by AI agents? It’s coming.

ASLAN has seen how integrating adaptive coaching tools that support this kind of real-time learning makes learning stick outside a training session. Whether it’s role-play with buyer personas or digital simulations, it's essential to prepare reps for today’s high-information, high-stakes selling environment. ASLAN is happy to be joining the AI field with its coaching tool to help front-line sellers and leaders called ASLAN+ 

McKinsey confirms this shift: “B2B buyers are increasingly relying on digital channels, and sellers must be equipped to respond in the moment.” 


Execution Belongs to Frontline Managers

One of the most powerful takeaways from the episode is the R2N4 philosophy: Enablement is responsible to, not for, the business outcomes. This means frontline managers must own adoption, performance, and accountability. At ASLAN, we know that real change comes from coaching, not control. We have seen this in our Catalyst™ program, which equips leaders to diagnose, develop, and drive rep performance, not just monitor it. 

“Our CRO is the enforcer. Enablement is the carrot, not the stick.”  

-Sheevaun Thatcher 

 


Just-in-Time > Just-in-Case

Rather than drowning new hires in content, Sheevaun favors tiered learning:

  • New reps: Comprehensive decks

  • Mid-level reps: Streamlined playbooks

  • Top reps: Bullet points and quick-reference tools

 


How Can ASLAN Help?

If your enablement efforts are still stuck in content delivery mode, you’re missing the point. ASLAN helps sales organizations:

  • Align enablement with buyer engagement strategies

  • Equip managers to coach reps beyond compliance

  • Build adaptive, just-in-time learning experiences

  • Train reps to sell with purpose, not just process

Enablement isn’t about checking boxes. It’s about changing behavior—and we’re here to help you do just that.

Connect With Sheevaun 

To read the articles Sheevaun mentions, you can check them out here or connect with her via LinkedIn.  

#R2N4 Enablement Keystone

My 5 Fave Enablement Questions


Listen to the full episode of Sales with ASLAN  to explore these strategies in a real-world context. Whether you’re trying to hit quota, build a business, or complete a marathon, the key to lasting motivation is simpler and more human than you think.

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