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EP. 210 Creating a Culture That Leaves an Impact With Jeff Henderson

Welcome to SALES with ASLAN, a weekly podcast hosted by ASLAN Co-founders Tom Stanfill and Tab Norris, geared at helping sales professionals and sales leaders eliminate the hard sell. At the end of the day, we believe that selling is serving. ASLAN helps sellers make the shift from a ‘typical’ sales approach, to one that makes us more influential because we embrace the truth that the customer’s receptivity is more important than your value prop or message.

Join Tom and Tab as they sit down with Jeff Henderson for a conversation packed with insights on leadership, customer service, and personal growth. Drawing from his books, Jeff dives into what it means to be genuinely for others in both business and life, and how that mindset fuels organizational success. Discover how aligning what you want to be known for with customer perceptions can elevate your impact. They explore the power of a positive team culture, the importance of relationships in sales, and how to navigate life’s transitions with purpose.

Key Takeaways:

  • Organizations thrive when they prioritize customer relationships
  • A culture of gratitude builds loyalty and engagement
  • Purpose-driven leaders create positive work environments
  • Clarity and vision guide transitions and build resilient teams

 

Tune in for actionable insights on leading with purpose and building lasting connections and if you want to know more about Jeff or his resources click here.

#SalesPodcast #Leadership #CustomerSuccess #PurposeDriven #SalesWithASLAN

 

The following are notes from EP. 210 Creating A Culture That Leaves An Impact With Jeff Henderson 

 

Listen below:

Chapters

00:00 Introduction and Personal Connections
06:53 Exploring 'What You're For' and Its Impact
10:13 The Importance of Being 'For' Others
13:00 Aligning Organizational Purpose with Customer Needs
16:09 Overcoming Insideritis in Organizations
19:04 The Role of Product Excellence in Customer Service
21:59 Purpose-Driven Success in Business
24:48 Unreasonable Hospitality and Customer Experience
28:09 The Importance of Post-Sale Engagement
31:03 Building Genuine Relationships with Customers
34:25 The Balance of Systems and Humanity in Business
39:17 Creating a Culture of Care for Teams
44:58 The Role of Leadership in Customer Experience
48:23 Navigating Life Transitions and Finding Purpose

 

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